Return Policy

**Return Policy**

Thank you for shopping with us. We are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return process.

**Free Returns**
We offer free returns on all eligible items. You will not be charged any return shipping fees.

**Return Window**
You may request a return within 30 days from the date of delivery. Items must be returned in their original condition, unworn, unwashed, and with all tags and packaging intact.

**How to Initiate a Return**
To begin the return process, please contact our customer service team via email or phone. Our team will provide you with a return authorization and instructions.

**Refund Process**
Once we receive and inspect your returned item, we will process your refund within 5–7 business days. The refund will be issued to your original payment method. You will receive a confirmation email once the refund is complete.

**Exclusions**
Certain items, such as final sale or personalized products, may not be eligible for return. Please check the product description before purchasing.

**Contact Information**

**Company Address:**
Room 1201, 12/F, Tower 2, China Central Place, No. 79 Jianguo Road, Chaoyang District, Beijing

**Email:**
salmon@chromeheartsonlineearring.com

**Phone:**
+86 13580163995

Our customer service team is available to assist you with any questions or concerns regarding your return. We are here to help.